Date
21 November 2024

Support understanding

Help ākonga to understand communication from others. This involves comprehension and making meaning from sounds, language, signs, body language, gestures and written information.

On this page:

Identify difficulties in understanding language

Identify difficulties in understanding language

Recognise and respond to the challenges created when students have difficulties understanding words and language.

Learners who have difficulty understanding may find it challenging to:

  • follow instructions
  • pay attention and listen
  • respond appropriately to questions and requests
  • use language through speech, sign or alternative forms of communication to communicate wants, needs, thoughts, and ideas
  • form friendships and engage in positive social interactions
  • understand body language
  • understand what went wrong, especially in high stress situations
  • complete tests, exams, and academic tasks in higher level education.

Source: Kids Sense (opens in a new tab/window)

Check for understanding

Check for understanding

Work with your learners to ensure they have understood and interpreted correctly the message being conveyed.
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Source: Ministry of Education | Te Tāhuhu o te Mātauranga

Source:
Ministry of Education | Te Tāhuhu o te Mātauranga

Reduce barriers to understanding

Reduce barriers to understanding

Suggestions to support understanding.

  • Use visuals to give instructions or show a routine. Allow students to revisit and repeat key learning.
  • Chunk instructions and use vocabulary that is familiar to students.
  • Get the learner’s attention before speaking.
  • Reduce classroom noise.
  • Check understanding of key concepts and vocabulary and make connections with prior learning.
  • Use graphic organisers to support thinking and planning.
  • Allow for processing time.
  • Ensure instructions are in the order they are to happen.
  • Use microphones and sound systems when available, especially when talking to large groups, such as whole school assemblies.

Support understanding with visuals

Support understanding with visuals

Offer information in more than one way.

Use symbols and graphics to illustrate key concepts.

Keep the layout clean and uncluttered.

Use visuals

Use visuals

Build a shared understanding of the meaning of visuals.

Some students may focus on unexpected parts of the image that you have not noticed, for example, items in the background.

  • Make visuals of daily tasks, processes and steps.
  • Use visuals that are relevant to the New Zealand context.
  • Label resources with visuals, colours and text for easy identification.
  • Make resources easy to find by using clearly divided zones, for example a maths resources zone.
  • Use charts, visual calendars, colour-coded schedules, visible timers, and visual cues to increase the predictability of regular activities.
  • Offer graphic organisers and flowcharts to break tasks into shorter chunks.
  • Use visuals, social stories and video models to support learning of new skills or behaviours.
  • Provide feedback in visual as well as verbal formats. Visual formats include written comments and things such as symbols and smiley faces.

Teach non-verbal communication

Teach non-verbal communication

Non-verbal cues can support students' understanding of what others might be thinking or feeling.
  • Help students learn to notice facial expressions and body posture during interactions. Highlight examples in stories, video clips, or use the emotions colour wheel.
  • Role-play in small groups to practise recognising the meaning conveyed in postures and vocal intonations.
  • Cue students to recognise common hand signs that are used in a classroom, such as recognising the palm facing forward to mean stop.
  • Learn about how emojis and memes are used.
  • Provide opportunities for students to watch short video clips with the sound off. Ask students what they think is happening by analysing the postures and the movements of the actors.
  • Play charades or pantomimes and have students guess the message. This helps to draw attention to the meaning in body posturing.

Source: Do2Learn (opens in a new tab/window)

Next steps

More suggestions for implementing the strategy “Key areas to support”:

Return to the guide “Speech, Language and Communication”

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