Date
31 July 2025

Create a welcoming environment where parents and whānau can openly discuss concerns

Suggestion for implementing the strategy ‘Establishing reciprocal relationships with parents and whānau to support learning’

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Demonstrate manaakitanga (care)

Demonstrate manaakitanga (care)

  • Make time to build positive relationships with your students, their whanau, and communities of support.
  • Ask parents about their aspirations for their child.
  • Value everyone's contribution.

Create a culture of listening

Create a culture of listening

Create a culture where parents and whānau are listened to.

  • Be open and welcoming to parents and their children, initiating and making connections with whānau.
  • Ask parents and whānau about their preferred means of communication, such as face-to-face, email or text.
  • Create opportunities and time for parents and whānau to talk about their children’s learning and wellbeing.
  • Identify appropriate staff, such as the SENCO and HOD Learning Support, as key contact people for specific parents.
  • Listen to, and address, parents’ concerns.

Source: Adapted from Partners in learning: Parent’s voices (ERO, 2008) (opens in a new tab/window)

Useful resources

Useful resources

Website

Te Reo Maori in English-medium school stories

These success stories provide examples of ideas and approaches for the teaching and learning Te Reo Māori and tikanga Māori. Each video is supported with background information and discussion questions for school staff to use.

Publisher: Ministry of Education NZ

Visit website

Website

Educationally powerful partnerships

This resource supports principals and other school leaders to improve outcomes for all ākonga by working in educationally powerful partnerships with parents, whānau, mana whenua, their community, and other key stakeholders.

Publisher: Ministry of Education NZ

Visit website

Next steps

More suggestions for implementing the strategy “Establish reciprocal relationships ”:

Return to the guide “Supporting ākonga Māori”

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